26 October 2014 | Articles, Articles 2014, Management | By Christophe Lachnitt
Is Appreciation Really The Best Motivator?
The NFL provides part of the answer.
The human being is a social animal: Individuals exist in their relationship with others. Hence, it is only natural that we all need appreciation. This need is too often underestimated by managers in the way they motivate their teams.
Indeed, according to Bill Walsh, arguably the greatest coach in NFL history, “few things offer greater return on less investment than praise—offering credit to someone in your organization who has stepped up and done the job.”
On this subject, I read a story on one of my three favorite football teams, the Dallas Cowboys. One of its players, DeMarco Murray just became the first running back in NFL history to start a season with seven straight 100-yard rushing games.
Last Wednesday, the team’s five starting offensive linemen (Travis Frederick, Doug Free, Ron Leary, Zack Martin and Tyron Smith) found brand new iMac computers in their lockers, an appreciation gesture from Murray for helping him break that record.
The young player has understood that appreciation is a fundamental human need. Showing appreciation is indeed a great motivator. However, our need for appreciation should not be the primary driver of our work choices because it would lead us to making self-centered decisions.
In this regard, I promote a dual approach:
- Not putting all of our self-esteem in our work. Thriving in extracurricular activities allows for a more genuine emotional engagement in work.
- Being detached. A few near-death experiences (including this one) have taught me to put into perspective many difficulties of everyday life – without lapsing into indifference – and make the most of every minute I still have on this earth. In this sense, I am closer to Stoicism than to skepticism.