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Communications.Management.Marketing

Truth Is Just Perception

Tag Archives: Empathy

At Work, Like Anywhere Else, Happiness Can’t Be Mandated

The National Labor Relations Board has issued a ruling against T-Mobile for violating the law by including in its bylaws a provision that required its employees “to maintain a positive work environment in a manner that is conducive to effective working relationships.”

The Starbucks Theorem

The Seattle brand focuses as much on the quality of the human relationship as it does on the excellence of the coffee it serves.

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